At Whimsical we want you to be delighted every time you shop with us so we make our returns policy simple. Our guarantee means that if for any reason you are unhappy with your purchase, please return it to us in perfect condition within seven days. Your goods can then be exchanged or a credit note will be issued.

A full refund will be given in the event of a faulty item including return postage, ask for proof of purchase from your post office.